Shipping & Returns

SHIPPING POLICY

Free shipping on all orders over $45! We use USPS shipping, which is price estimated thru USPS at checkout. After purchasing, please allow 3-5 days to receive your tacking number via email- As each candle is custom made and requires time to set. As a business we strive to be as environmentally friendly and sustainable as possible, therefore we use recycled materials for packaging whenever available. Please contact us if there are any issues with tracking, shipping, or delivery!

Return & Exchange Policy

Our candles are custom made and tailored especially for each order. We pride ourselves on the quality of our products and while we do not offer returns or exchanges, we are more than willing to work with you to make sure your experience with us has been made as pleasant as possible. PLEASE reach out to us if there are any issues with your order or delivery- as we are eager to help make it right!

OTE C.C.

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© 2020 by Olde Towne East Candle Co.